adds71 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how we collect, store, and protect your data.
Important Notice: This privacy policy applies to all users of adds71 services. Please read this policy carefully before using our platform. By registering on the platform, you are considered to have accepted all the terms of this privacy policy.
Introduction and Overview
adds71 is a trusted online betting and casino platform in Bangladesh. We place the highest priority on the privacy and protection of our users' personal information. This privacy policy will inform you about what types of information we collect, why we collect it, how we use it, and what measures we take to protect your data.
When you create an account, place bets, or play casino games on the adds71 platform, we collect certain necessary information from you. The primary purpose of collecting this information is to provide you with a safe, fair, and personalized experience. We never sell your personal information to third parties without your consent.
What Information We Collect
When creating an account and using services on adds71, we collect the following types of information:
2.1 Personal Identification Information
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Valid email address
- Username and password (passwords are always stored in encrypted form)
- National ID card or other valid identification details (for KYC verification)
2.2 Financial Information
- bKash, Nagad, or Rocket mobile banking number (for transactions)
- Deposit and withdrawal history
- Betting and gaming transaction records
Please note that we never store your full mobile banking PIN or password. All financial information is protected by industry-standard SSL encryption.
2.3 Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Platform login time, session duration, and page visit data
- Information collected through cookies and similar tracking technologies
2.4 Communication and Support Information
When you contact us through our 24/7 live chat support or email, the details of that conversation are stored on our servers. This helps us improve our service quality and assists in resolving disputes.
How Your Information Is Used
adds71 uses the information collected from you for the following legitimate purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits, withdrawals, and bonuses
- Managing your betting and gaming activity
- Resolving technical issues on the platform
3.2 Security and Fraud Prevention
We use your information to take protective measures against irregular activity, money laundering, and fraud on the platform. If suspicious activity is detected, immediate action is taken to ensure the security of your account.
3.3 Ensuring Responsible Gaming
By analyzing your gaming behavior data, we can identify potential signs of addiction and provide necessary support. This information is used as part of our Responsible Gaming policy.
3.4 Communication and Notifications
- Sending notifications about your transactions, bonuses, and promotions
- Informing you about new platform services and updates
- Providing customer support
3.5 Service Improvement
By analyzing aggregated user data, we improve our platform, game offerings, and user experience. Only aggregated data that does not identify any individual is used for this purpose.
Sharing Information with Third Parties
adds71 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket for payment processing. These partners have their own privacy policies and may only use that information for specified purposes.
4.2 Game Providers
Limited technical information is shared with game providers such as Pragmatic Play, Spribe, PG Soft, JILI, and others for game operation purposes. However, your full identity or financial information is not shared with these providers.
4.3 Legal Obligations
In the case of a valid legal order, judicial directive, or request from a regulatory authority, we may be required to provide the necessary information. In such cases, we will only supply the information specifically stated in the order.
4.4 Business Changes
In the event of a business merger, acquisition, or restructuring, user information may be transferred. We will notify you in advance of any such change and your consent will be sought regarding the new policy.
Cookies and Tracking Technologies
adds71 uses cookies and similar technologies to provide an enhanced browsing experience. Cookies are small files stored on your device that help the website remember your preferences and session information.
5.1 Types of Cookies We Use
- Essential Cookies: These are required for login sessions, security verification, and core platform functionality. Disabling them will prevent the site from working properly.
- Functional Cookies: Used to remember language preferences, previous game sessions, and personalized settings.
- Analytical Cookies: Used to understand which parts of the platform are most frequently used and to improve service quality.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause problems when logging in to the platform or making financial transactions.
Your Rights
As a user of adds71, you have the following rights regarding your personal information. To exercise these rights, please contact our support team.
-
Right to Access
You can request to view and receive a copy of the personal information stored in your account at any time.
-
Right to Rectification
If there are any errors or inaccuracies in your information, you can request that they be corrected. Corrections will be applied promptly after verification.
-
Right to Erasure
You can request that your personal information be deleted by closing your account. However, due to legal obligations, some financial records may need to be retained for a specified period.
-
Right to Object to Processing
You can object to the processing of your information for specific purposes, particularly when it is used for marketing purposes.
-
Right to Data Portability
You can request to receive your information in a structured, machine-readable format.
-
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily restricted.
Data Security Measures
adds71 uses the most advanced technology and methods to protect your information. Our security framework is structured across the following layers:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption, ensuring banking-level security.
Firewall Protection
Advanced firewalls and intrusion detection systems monitor servers around the clock to prevent unauthorized access.
Two-Factor Verification
A two-step verification process during login and transactions prevents unauthorized access to your account.
Secure Data Storage
Your information is stored on encrypted servers and regular security audits are conducted.
Data Retention Period
adds71 retains your personal information only for as long as necessary. Information for active accounts is kept for the entire duration the account remains active.
After an account is closed, financial transaction and betting records are retained for a specified period in accordance with applicable legal requirements. After that period, all information is permanently deleted using secure methods.
Customer support conversations are retained for a limited period to help improve service quality and assist in resolving disputes. Security-related log files are kept for a brief duration.
Protection of Minors
adds71 services are for individuals aged 21 or above only. Under no circumstances do we allow the collection of information from minors or the operation of their accounts.
Age is verified at the time of registration, and in cases of doubt, identity is confirmed through KYC verification. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes and Updates
adds71 may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notification when you access the platform.
Continuing to use the platform after changes have been made means you accept the updated policy. We recommend that you visit this page regularly to stay informed about the latest policy. The "Last Updated" date at the top of the page always indicates the date of the most recent revision.
Contact Us About Privacy
If you have any questions or concerns about this privacy policy, please contact us through our 24/7 live chat support or email. Our team is always here for you.